Your airport journey. Step by step.
Know exactly what to do at the airport.
Step-by-step guidance for your departure, connection or arrival — personalized to your flight.
What do I do next? We'll tell you.
Passport control
Whether you clear immigration — or U.S. Preclearance — before your gate.
Baggage
Whether your bags are transferred, or you need to collect and recheck them.
Security
Whether you're screened again on the way to your next flight.
Terminal changes
When you change terminals, and how to get there.
We only state procedures we've verified from official airport and government sources. When we can't confirm something, we say so — and point you to the official resource.
Airport guides
- FRAFrankfurt Airport
- JFKNew York JFK Airport
- LAXLos Angeles Airport
- LHRHeathrow Airport
- SEASea-Tac Airport
- YVRVancouver Airport
- YYZToronto Pearson Airport
See all airports — we're verifying more.